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We will provide a quality service in all our core services and key processes of Taiping Municipal Council.

Core Services:

Municipal Services Administration, Planning and Development Control.

Core Services:

Main Processes:

  1. General Administration
  2. Development Planning and Control
  3. Business Control and Promotion
  4. Assessment Tax and Assets Management
  5. Providing Municipal Services
  6. Provision and Maintenance of Infrastructure and Public Facilities
  7. Financial Management
  8. Law Enforcement
  9. Taiping Zoo and Night Safari Management and Tourism Promotion
  10. Our Services Standard is based on efficiency, effectiveness and continuous improvement in the system of delivering the services to enhance clients' satisfaction.
  11. We are committed in executing our tasks and responsibilities and promise to: (Refer to the TMC Departments' Client Charter)

Client Charter For Each Departments